Public Opening Hours: Learning Centre

We are open to the public twice a week and offer advice and guidance for all areas of training and one to one support.

Opening times are:

Tuesday
12 pm - 5.00pm
&
Thursday
12 pm - 5.00pm

You are welcome to just pop-in or call the number below to make an appointment.
(01202) 463603

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Information, Advice & Guidance

The Quay Foyer offers Information, Advice & Guidance to all clients that use/enquire about our services and facilities.

All staff at the foyer can offer advice on many areas from housing, training and personal development and will signpost users to other services where appropriate.

In partnership with the Quay Advice Centre a wealth of information on local services and facilities is immediately accessible enabling a fully rounded advice service that.

The Quay foyer has the Matrix Standard for Information, Advice & Guidance.

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Training / Employment

We have good contacts with other local learning organisations and colleges and always have up-to-date information on courses available.

We have dedicated staff who are willing to find out what YOU are interested in and help you look for courses, training and/or employment in that area.

We have a partnership with Poole Adult Learning who run basic skills courses in literacy and numeracy. We also run the Foyer Federations 'Learning Power Award', Arts Award and web design and photgraphy courses.

We also work closely with The Princes Trust, Duke of Edinburgh Award Scheme and Millenium Volunteers.

We offer workshops and support in Basic Skills, IT, the Internet and E-mail and can help you get to grips with Word Processing and Presentation software. We can help you with creating CVs and letters of application and help you hone your training and job search skills (including research on the internet).
We have all the usual Microsoft programmes, like Word.

We are big on creativity and offering creative ways for people to use IT. Our staff are skilled in web design, digital photography and video editing as well as general art and design.

They have ensured that we use industry standard programmes for these and programmes include Adobe Photoshop, Dreamweaver, Flash, Fireworks and Edius Pro editing software, amongst others.

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Support / Personal Action Plans

All our residents have a personal keyworker who supports them through their time at the foyer. They are there to talk to about any issues you may have and give advice and guidance on getting to where you want to be. They can help with benefits issues and put you in touch with other partnership organisations that may be able to help you as well as point you in the right direction for training, education or work if needed.

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Lifeskills

At the Quay Foyer we have a lifeskills worker who helps residents wanting to learn how to budget their money and make it go a long, long way!

'Cooking with Kira' has been a huge success at the foyer where residents get together, decide what dish they would like to try, budget, shop for ingredients, cook and then eat the final product! The ingredients for the session are bought by the foyer and there have been many happy and full people around!

The Lifeskills also ties in with the Learning Power Award.


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Community Learning Centre

We are lucky at this foyer to have a UKOnline Community Learning Centre. We have 7 computers with FREE internet access for users. We also have a computer dedicated to video editing.


Turquoise Personal Development and Training

Over the last three years Turquoise Personal Development and Training has been working closely with us, delivering accredited personal development training to residents as well as working with staff to deliver the Quay Foyer Model of Change.

Participants in the woods
These initiatives have strengthened links between our two organisations as well as demonstrating the value of working with our partners in a wholly inclusive way to further develop the quality of service we deliver to our residents.

Participants giving the final presentation
Participants giving the final presentation.

www.turquoisepersonaldevelopment.co.uk

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Activities

We're always looking for activities that will interest our people here and hold focus groups and run questionnaires to find out what's wanted. Feedback has resulted in the following:-

Residents getting together to create an Arts and Crafts space. Paper, paints, sewing machine and pool table are all available.

We also run a Brunch Club once a week where residents and staff can sit and have breakfast together and mull over the days news and going-ons in the Foyer.

We have music workshops occasionally where people can try their hand at DJing, MCing, drumming and guitar.

We have also had volunteer tutors who have held one-off workshops on topics such as poetry, personal development and photography.


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